My career began at the high school that I went to under work-study from 1998 to 2002, where I learned what it takes to succeed in the customer service side. Then I went into the retail & restaurant Industry, where I further my career in customer service. With over five years of management, customer service, & became adept at building productive relationships to further its goals. I enjoyed supervising a staff that involved training, quality control, conflict resolution, and review processes. Great customer service was at the heart of our success, which helped me grow and profit regularly.
Then in 2011, I started working at GlennDee DBA MGI/MetalaGraphics I continued with quality control, conflict resolution, and customer service until the end of 2015.
In 2012 and 2015, I came across two independent contractor positions that coincide with my values and principles: Mary Kay and LegalShield, which I am still with to this very day. I get to continue giving great customer service through the people I get help with makeup or legal and identity theft protection.

Specialties: apple, cash handling, cashier, computer skills, credit, customer service, fax, hiring, inventory management, loss prevention, macintosh, management, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft works, photocopier, quick, receiving, retail, sales, scheduling, supervisory skills, telephone skills.

My Indeed.com

Branded Site

  • Facebook Profile
  • LinkedIn Profile
  • Google Plus Profile

Download Resume

 I am great at customer service 14 years plus  in addition I am good at the computer.

Time Management

Networking

Organizing

Communication

Computers

Detail oriented

  • Carry out a random act of kindness, with no expectation of reward, safe in the knowledge that one day someone might do the same for you.

    • Diana, Princess of Wales
  • There are three types of people in this world: those who make things happen, those who watch things happen, and those who wonder what happened.

    • Mary Kay Ash
  • I am thankful for my years spent with this family. For everything we shared, every chance we had to grow. I will take the best of them with me and lead by their example wherever I go. A friend told me to be honest with you, so here it goes. This is not what I want, but I will take the high road. Maybe it’s because I look at it as a lesson or because I don’t want to walk around angry. Maybe it’s because I finally understand. There are things we don’t want happen, but have to except Things we don’t want to know but have to learn and People that we can’t live without, but have to let go.

    • A.J. Cook from Criminal Minds
February 2018 - Current

Homes by Bella Mae, LLC

Office Manager/Receptionist/Office Assistant

  • Managing & maintained properties with inventory and maintenance schedules.
  • Organized professional calendars and supplied reminders of upcoming meetings and events.
  • Getting permits and working with the city inspector.
  • Approves and maintains the layout of the website and design.
  • Skillfully manage a wide range of offices, advertising the rentals.
  • Leverage strong multitasking skills to manage customer service; data entry; balance the budget, keeping books with Quicken/Banktivity, purchasing, invoicing, and inventory control.
  • Respond to customer inquiries in person and over the phone.
  • Excelled in a role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
  • Running an Airbnb listing: from booking guests to maintenance and inventory.
  • Helped manage the one property to make sure that the payments came in and the maintenance on the place.
  • Using TurboTenant.com to keep track of my tenants when not using AirBnB.

    Skills: Quicken, Banktivity, Microsoft Office Word, Office 365, Microsoft Office Excel, Website Design, just starting to learn QuickBooks

Homes by Bella Mae, LLC Website

June 2015 - Current

LegalShield

Independent Associate

  • We provide Legal & Identity Theft Monitoring & Restoration services that protect Individuals, Families, small business and employee benefits and their families, (at no cost to the employer.) I educate them by showing them what we can do for you so you can make an informed decision about our valuable legal services.
  • Team meetings on zoom and go to meeting
  • Building my team to be great leaders and helping people.
  • Building my member base along with helping them when they have questions.
  • Building a good customer relationship with each of my members.
  • Skillfully manage wide-range of office and sales support tasks, bookkeeping.
  • Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, and purchasing.
  • Respond to customer inquiries in person and over the phone.
  • Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
  • Skills: Quicken, Microsoft Office Word, Office 365, Microsoft Office Excel, Website Design, Customer Service/Customer Relations

My website 

July 2001 - November 2020

Frederick Household

Personal Assistant/Helper/Caregiver

  • Maintained household inventory and maintenance schedules.
  • Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Scheduled doctor, dentist and haircut appointments.
  • Checked mail, handled bill payments and administered medication.
  • Ran errands, including grocery shopping and ordered & picking up medication.
  • I also helped manage her one property that she had. Collecting payments and maintenance to vendors
  • Skills: Quicken, Microsoft Office Word

August 2012 - October 2020

Mary Kay Inc.

Independent Beauty Consultant

  • Showing how to use the skincare line and makeup.
  • One-on-one consultation, a party with friends, a virtual party, makeup tips, skincare advice, free samples. shop online, order by e-mail or phone, the choice is yours I’d love to help you with all of your needs.
  • Building my team to be unit. Building my customer base.
  • Skillfully managing a wide range of office, marketing myself along with the product & sales support tasks, bookkeeping.
  • Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, balance the budget, and keeping books with Quicken/Banktivity, and purchasing.
  • Respond to customer inquiries in person and over the phone. Excelled in a role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

My Website 

September 2016 - September 2020

Care.com

Personal Family Assistant

  • Been running errands, and driving both personally and professionally, for three sets of individuals or families.
  • I have been working with one family since June 2019 and they have three kids.
  • I also drove three kids from different families to and from school. I also drove an older individual to and from appointments and if the daughter wanted me to go when I did.
  • Affinity for organizing and can provide you with an inexpensive way of organizing or storage problems you have developed.
Skills: Quicken, Microsoft Office Word

November 2004 - December 2017

Mystery Shopping

Independent Evaluator

Shopped at various retail stores to determine which store associates where providing great customer service.Reported findings to the company that independent contractors me to do so.

April 2011 - October 2015

MGI/MetalaGraphics

Quality Control Inspector

  • Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.
  • Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
  • Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work.
  • Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
  • Keeps measurement equipment operating by following operating instructions; calling for repairs.
  • Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.
  • Updates job knowledge by participating in educational opportunities; reading technical publications.
  • Maintains quality standards by approving incoming materials, in-process production, and finished products; recording quality results.
  • Accomplishes quality and organization mission by completing related results as needed.
  • Skillfully manage wide-range of office and sales support tasks, bookkeeping.
  • Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing.
  • Respond to customer inquiries in person and over the phone.
  • Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. 
  • Experience with ITAR AS9100 and ISO 9001 management Systems

August 1998 - June 2002

Adolfo Camarillo High School

High school

 Association student body 

February 2021

Notary commission

California Secretary of State

Example of Writing

Example of Writing

Here is my example of my hand writing - Read More



Letter of References

Letter of References

- Read More



July 20

Job Applying & Tracking

Back in 2008, the way I kept track of my job applying was by writing it on a piece of paper. Back and the end of 2015 I decided to start doing it with spreadsheets, but then it got complicated where - Read Post

View All Posts

Your message was sent successfully!

Something went wrong, try refreshing and submitting the form again.