Jennifer Frederick-Lathem

QuickBooks Desktop

• Managing & maintained properties with inventory and maintenance schedules.
• Organized professional calendars and supplied reminders of upcoming meetings and events.
• Getting permits and working with the city inspector.
• Approves and maintains the layout of the website and design.
• Skillfully manage a wide range of offices, advertising the rentals.
• Leverage strong multitasking skills to manage customer service; data entry; balance the budget, keeping books with Quicken/Banktivity, purchasing, invoicing, and inventory control.
• Respond to customer inquiries in person and over the phone.
• Excelled in a role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
• Running an Airbnb listing: from booking guests to maintenance and inventory.
• Helped manage the one property to make sure that the payments came in and the maintenance on the place.
• Using TurboTenant.com to keep track of my tenants when not using AirBnB.

  Skills: Quicken, Banktivity, Microsoft Office Word, Office 365, Microsoft Office Excel, Website Design, just starting to learn QuickBooks

Homes by Bella Mae, LLC Website

• We provide Legal & Identity Theft Monitoring & Restoration services that protect Individuals, Families, small business and employee benefits and their families, (at no cost to the employer.) I educate them by showing them what we can do for you so you can make an informed decision about our valuable legal services.
• Team meetings on zoom and go to meeting
• Building my team to be great leaders and helping people.
• Building my member base along with helping them when they have questions.
• Building a good customer relationship with each of my members.
• Skillfully manage wide-range of office and sales support tasks, bookkeeping.
• Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, and purchasing.
• Respond to customer inquiries in person and over the phone.
• Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
Skills: Quicken, Microsoft Office Word, Office 365, Microsoft Office Excel, Website Design, Customer Service/Customer Relations

My website 

• Showing how to use the skincare line and makeup.
• One-on-one consultation, a party with friends, a virtual party, makeup tips, skincare advice, free samples. shop online, order by e-mail or phone, the choice is yours I’d love to help you with all of your needs.
• Building my team to be unit. Building my customer base.
• Skillfully managing a wide range of office, marketing myself along with the product & sales support tasks, bookkeeping.
• Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, balance the budget, and keeping books with Quicken/Banktivity, and purchasing.
• Respond to customer inquiries in person and over the phone. Excelled in a role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

My Website 

• Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.
• Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
• Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work.
• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
• Keeps measurement equipment operating by following operating instructions; calling for repairs.
• Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Maintains quality standards by approving incoming materials, in-process production, and finished products; recording quality results.
• Accomplishes quality and organization mission by completing related results as needed.
• Skillfully manage wide-range of office and sales support tasks, bookkeeping.
• Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing.
• Respond to customer inquiries in person and over the phone.
• Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. 
• Experience with ITAR AS9100 and ISO 9001 management Systems

Shopped at various retail stores to determine which store associates where providing great customer service.Reported findings to the company that independent contractors me to do so.

• Maintained household inventory and maintenance schedules.
• Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
• Handled incoming and outgoing correspondence, including mail, email and faxes.
• Scheduled doctor, dentist and haircut appointments.
• Checked mail, handled bill payments and administered medication.
• Ran errands, including grocery shopping and ordered & picking up medication.
• I also helped manage her one property that she had. Collecting payments and maintenance to vendors
Skills: Quicken, Microsoft Office Word